In pursuance of its aim to conduct its businesses with due care and respect for people and the environment and to maintain effective SHERQ, food safety and security management systems, Illovo is committed to the following principles:
2.1 Zero Harm
Promoting a culture of “zero harm” in order to protect, as far as reasonably practicable, the health, safety and wellbeing of our people, surrounding communities, and the environment in the countries in which we operate.
2.2 Environmental Management
Effectively managing biodiversity, sensitive environments, land use and site remediation in order to protect the environment.
2.3 Minimising Impacts
Minimising the impact of our business on the environment, encouraging the development and implementation of environmentally friendly technologies to ensure the preservation of natural resources and sustainability, and setting and achieving targets related to resource utilisation efficiency, waste minimisation and pollution control.
Preventing major adverse incidents at our operations through the Illovo Integrated Risk Management System (“IIRMS”), and if such incidents do arise, effectively initiate response protocols to minimise their impacts and recurrences.
Conducting its operations in accordance with the applicable local and international safety, health, environment, quality and food safety laws and regulations.
Striving to implement industry best practice through the on-going management of the IIRMS and guided by internationally recognised principles and codes of good practice.
2.6 Respect for Human Rights
Providing a working environment built on the principles of respect, fair labour practices and decent working conditions for our employees in line with the internationally recognised conventions and codes of good practice, and the commitments set out in our Code of Conduct and Business Ethics, and requiring our suppliers, contractors, service providers and representatives, as well as other persons contracting with Illovo, to do likewise.
2.7 Training and Skills Development
Promoting skills development and employee competence at all levels of the organisation, with a focus on good manufacturing practice, food safety and SHERQ competencies and performance.
Supplying safe, quality products that are free from ingredients or defects that could harm or threaten human life and health, suitable for their intended use, comply with all the relevant safety, health, environmental and quality and food safety legislation and industry best practice standards, and are accurately and properly labelled and advertised.
2.9 Encouraging Responsible use of our Products
Encouraging responsible use of our products by our customers and consumers, and sharing our SHERQ and Food Safety performance goals with others.
2.10 Continuous Improvement
Developing and promoting SHERQ awareness, optimal management of resources and transparency in reporting performance in order to achieve continual improvement of operational performance, products, services, and customer satisfaction.
2.11 Effective Communication and Reporting
Communicating and reporting SHERQ performance to internal and external stakeholders, at least on an annual basis in an open and transparent manner.
2.12 Supply Chain management
Associating ourselves with suppliers, service providers, contractors and customers who are committed to conducting their operations in accordance with internationally recognised SHERQ guiding principles and codes of good practice, and who promote sustainable development.
2.13 Stakeholder Engagement
Promoting good relationships in the areas in which we operate through constructive engagement with local communities, their governments and authorities, with the aim of being an active participant in the sustainable creation of economic and social prosperity for our stakeholders and enhancing capabilities, while respecting people’s culture and heritage.