DWANGWA’S new general manager, Lal Bachan, highlighted the importance of contact and dialogue between Management and Union leaders when he held an introductory meeting with the leaders in February. He emphasised that when there is conflict or misunderstanding between the two parties, he would like to see such issues tabled and resolved procedurally right from the shop floor level and not from the top. In response, the Union leaders, led by Davie Kachigamba (branch chairman), Mexico Zeleza Banda (vice president) and Abraham Kanyenda (general secretary), were delighted with the new GM’s approach in respect of how Union and Management must operate for the good of the business and employee relations.

A group photograph following the discussions shows Lal Bachan (fifth from right, back) and Chrispin Chikwama (HR manager, fourth from left, back) with the Union leaders.